Timely

Take control of your business

Timely is appointment scheduling software that helps organise every aspect of your business. Your schedule, staff, clients, stock, reporting and more.

Time tracking is a one big headache.

Fortunately , Timely radically changes that.


      Beautiful outside, business inside

Beautiful outside, business inside

Power your business and team with insight.

See how your business is performing and plan ahead. Visual reports make it easy to keep track of staff performance, retail sales, client retention and more.

Make check-outs and sales a breeze.

Ensure your client check-outs are simple and effortless with Timely’s point-of-sale on iPad, iPhone or desktop computer.

Keep the clients you have, or keep growing.

Offer your clients great service with Automated Reminders, Online Booking and Follow-up Messages after an appointment.
 Increase revenue and repeat customer visits with simple Email and SMS Marketing.



Who uses Timely?


Super easy to use, 100% professional.

Timely is packed with features that help you provide amazing customer service.

Super easy to use, 100% professional

Timely is packed with features that help you provide amazing customer service.

Manage their schedule

Set your staff’s normal working hours and breaks, and make adjustments using the Roster. Timely automatically updates their availability online, so there are no awkward accidental bookings. Staff can add busy time to their calendars, to prevent online bookings during their breaks.

Show the love

Staff profiles with a photo, name, and description of their expertise are a lovely way to let your clients get to know the team.

Give each person the right access

You can grant staff access to login to Timely using their own email addresses, so they can check their appointments any time. You have complete control over how your staff use Timely. Restrict access to reports, settings or the customer database, or give them full access to run your business while you’re not there.

 

Set up Timely to suit your business

Fixed location, mobile locations, multiple locations: whatever your business model is, Timely makes it easy to manage. You can oversee what's going on at each location, all from the one Timely account. Add your address and we’ll automatically pull through your Google Maps location on your online booking widget, so clients will have no trouble finding you

Who uses Timely?

 

Manage their schedule

Set your staff’s normal working hours and breaks, and make adjustments using the Roster. Timely automatically updates their availability online, so there are no awkward accidental bookings. Staff can add busy time to their calendars, to prevent online bookings during their breaks.

Show the love

Staff profiles with a photo, name, and description of their expertise are a lovely way to let your clients get to know the team.

Give each person the right access

You can grant staff access to login to Timely using their own email addresses, so they can check their appointments any time. You have complete control over how your staff use Timely. Restrict access to reports, settings or the customer database, or give them full access to run your business while you’re not there.

Set up multiple locations

Fixed location, mobile locations, multiple locations: whatever your business model is, Timely makes it easy to manage. You can oversee what's going on at each location, all from the one Timely account. Add your address and we’ll automatically pull through your Google Maps location on your online booking widget, so clients will have no trouble finding you!

See your schedule

With multiple calendar views (day, week, month) it’s never been so easy to get a handle on your schedule. Filter your calendar by staff member, all working staff, or all staff to see what’s coming up for everyone.

Know your customers better

All the important info you need to know about your clients sits right next to your calendar. View previous and future appointments, invoices, notes, and more. You do stuff here, too! Rebook them, sell them products, or get in touch with them.

 

 

 

See your schedule

With multiple calendar views (day, week, month) it’s never been so easy to get a handle on your schedule. Filter your calendar by staff member, all working staff, or all staff to see what’s coming up for everyone.

Know your customers better

All the important info you need to know about your clients sits right next to your calendar. View previous and future appointments, invoices, notes, and more. You do stuff here, too! Rebook them, sell them products, or get in touch with them.

Tap and sell

Timely includes point of sale, and online payments through services like Stripe or PayPal. With iPad and iPhone, it's just a few taps to up-sell, apply discounts or take payments.

 

Sell products, packages, and gift vouchers

Track your stock and sell your products. The ability to offer packages and gift vouchers opens up a great opportunity to increase future business.

 

 

 

Tap and sell

Timely includes point of sale, and online payments through services like Stripe or PayPal. With iPad and iPhone, it's just a few taps to up-sell, apply discounts or take payments.

 

Sell products, packages, and gift vouchers

Track your stock and sell your products. The ability to offer packages and gift vouchers opens up a great opportunity to increase future business.

Automated reminders

Reduce no-shows by up to 40% with automated SMS or email reminders. Your clients will appreciate the service too – reminders help everyone to be organised.

Two-way SMS confirmations

Make it easy for your customers to confirm their own appointments with a simple ‘Y’ in a text message. "Two-way" means that you can send a friendly reply to their confirmation, straight from Timely.

SMS reminder templates

Customise your SMS reminder messages to be unique to your business using our SMS reminder templates. Placeholders make it easy to personalise the message for your customers, making you look professional.

Automated reminders

Reduce no-shows by up to 40% with automated SMS or email reminders. Your clients will appreciate the service too – reminders help everyone to be organised.

Two-way SMS confirmations

Make it easy for your customers to confirm their own appointments with a simple ‘Y’ in a text message. "Two-way" means that you can send a friendly reply to their confirmation, straight from Timely.

SMS reminder templates

Customise your SMS reminder messages to be unique to your business using our SMS reminder templates. Placeholders make it easy to personalise the message for your customers, making you look professional.

Build client profiles

Customer profiles in Timely work seamlessly with the Calendar. Instead of trying to remember it all yourself, store your customers’ contact details, birthday, occupation, gender, allergies, preferences and more in our detailed customer profiles.

Appointment history

Keep all your customers’ sales and appointment history in one place. A customer didn’t show? Mark them as ‘Did not show’ and we’ll flag that on their profile for next time.

Sales history

To get a handle on your customer's purchasing habits, check out their Product or Appointment sales report. That makes it easier to ask how they’re getting on with a product, or suggest a new one.

 

 

Build client profiles

Customer profiles in Timely work seamlessly with the Calendar. Instead of trying to remember it all yourself, store your customers’ contact details, birthday, occupation, gender, allergies, preferences and more in our detailed customer profiles.

Appointment history

Keep all your customers’ sales and appointment history in one place. A customer didn’t show? Mark them as ‘Did not show’ and we’ll flag that on their profile for next time.

Sales history

To get a handle on your customer's purchasing habits, check out their Product or Appointment sales report. That makes it easier to ask how they’re getting on with a product, or suggest a new one.

 

Online bookings save you phone time

Keep your calendar full with online bookings! You have full control of your available times, services and staff members. Adding a Book Now button to your website or social media keeps your staff off the phone and doing what they love.

Sell gift vouchers

Let your customers spread the love about your business with gift vouchers. Track the sales and usage of gift vouchers with your Gift Voucher reports, and see how effective they are.

Your very own (free!) mini-website

Not keen on building your own website? No worries. Your Timely account comes with a free, customisable mini-website, complete with your very own web address. Customers can book themselves in online, purchase a gift voucher or find out vital details about your business.

 

 

Online bookings save you phone time

Keep your calendar full with online bookings! You have full control of your available times, services and staff members. Adding a Book Now button to your website or social media keeps your staff off the phone and doing what they love.

Sell gift vouchers

Let your customers spread the love about your business with gift vouchers. Track the sales and usage of gift vouchers with your Gift Voucher reports, and see how effective they are.

Your very own (free!) mini-website

Not keen on building your own website? No worries. Your Timely account comes with a free, customisable mini-website, complete with your very own web address. Customers can book themselves in online, purchase a gift voucher or find out vital details about your business.

 

Your appointments in your pocket

Take appointments while you’re out and about, edit your calendar or make notes on customers or bookings. Your Timely calendar is always there, wherever you go. Our cloud technology keeps your business data secure and easily accessible.

Flexibility for your team

Timely's iPhone app is free for all Timely users, so your staff can download it to their iPhones too. Your team can see what's coming for the day, and manage their own schedules if you give them access to do so. If you don’t have an iPhone, Timely has a mobile version that works great on any phone.

 

Your appointments in your pocket

Take appointments while you’re out and about, edit your calendar or make notes on customers or bookings. Your Timely calendar is always there, wherever you go. Our cloud technology keeps your business data secure and easily accessible.

Flexibility for your team

Timely's iPhone app is free for all Timely users, so your staff can download it to their iPhones too. Your team can see what's coming for the day, and manage their own schedules if you give them access to do so. If you don’t have an iPhone, Timely has a mobile version that works great on any phone.

Add bookings to your website

Timely is easy to add to your website and it looks great. Create buttons that are specific to a staff member, location, or service. Timely works great with WordPress, SquareSpace, Weebly, and Rocketspark.

Use online bookings with Facebook

The Timely Facebook app works seamlessly with your business page, allowing customers to book through your Facebook profile. Or simply share a booking link on any page, post or status!

 

 

 

Add bookings to your website

Timely is easy to add to your website and it looks great. Create buttons that are specific to a staff member, location, or service. Timely works great with WordPress, SquareSpace, Weebly, and Rocketspark.

Use online bookings with Facebook

The Timely Facebook app works seamlessly with your business page, allowing customers to book through your Facebook profile. Or simply share a booking link on any page, post or status!

 

Know your business with the Dashboard

The Timely Dashboard gives you an instant overview on how your business is doing. With business or staff views, you can have your finger on the pulse at all times.

See what's going on with Activity Dashboard

The Activity dashboard shows you what’s coming up, like scheduled appointments (or pending appointment requests) and you and your staff’s recent activity. Customer birthday alerts and the ‘Contact’ button let you keep on top of your customer relationships without having to remember hundreds of special days!

 

 

 

 

Know your business with the Dashboard

The Timely Dashboard gives you an instant overview on how your business is doing. With business or staff views, you can have your finger on the pulse at all times.

See what's going on with Activity Dashboard

The Activity dashboard shows you what’s coming up, like scheduled appointments (or pending appointment requests) and you and your staff’s recent activity. Customer birthday alerts and the ‘Contact’ button let you keep on top of your customer relationships without having to remember hundreds of special days!

 

More than just a pretty face, Vend is easy to set up and a joy to use. Say goodbye to ugly, unfriendly point-of-sale forever. 15,000+ retailers in over 90 countries have discovered Vend web-based point-of-sale. All you need is a web browser. Vend works with equipment you already own, including barcode scanners, cash drawers and receipt printers.Powerful inventory management that simplifies purchase orders, transfers and stock-takes

If you use WordPress to manage your website, you can make use of the Timely WordPress calendar plugin to include a booking button or widget on your website. This allows your clients to book your services online. Once the plugin is installed, your clients can book services through your website without you having to lift a finger! You have a range of settings in Timely that flow through to your website.

If you're managing a busy personal calendar alongside your work calendar, then you can use the Google Calendar integration to seamlessly manage your schedule. When the integration is active, we will send a copy of your Timely bookings to the connected Google Calendar. For any events that are added to Google Calendar as Busy, we will block out that time in your Timely calendar. This is perfect if you want to save yourself from double entry, or would like a copy of your Timely calendar to be available offline when you find yourself without an internet connection.

Automatically download, categorize, and reconcile bank and credit card transactions. Record expenses for tax time. You can even photograph and save receipts with your phone. Easily create custom invoices with your company branding and the fields you need.

Xero is all online, so you can work when and where you want to. Just login with your PC, Mac or mobile. Your bank statements are automatically imported and categorized, letting you see your cashflow in real-time. Invite your team and work together on financials. You can collaborate over your up-to-date numbers. Xero has all you need to run your business — including invoicing, paying bills, sales tax returns, reporting and much more.

MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It’s like your own personal publishing platform. You can use MailChimp in combination with Timely to send ad-hoc or automated emails to your customers and monitor the results. MailChimp is all online, so you can work when and where you want to. Just login with your PC, Mac or mobile. Choose from dozens of pre‑designed templates, or use the MailChimp start‑from‑scratch template builder for more customization. Send a campaign to all your customers, or segment your customers using pre-defined exports from Timely. MailChimp’s free reports tell you who’s opening, clicking, and coming back for more

MYOB accounting software gives you the tools to easily manage your invoicing, expenses, GST, inventory and payroll. MYOB online accounting software lets you manage your business anywhere, anytime. Which means you’re free to work wherever and whenever you like. MYOB Live is a breakthrough cloud accounting service that gives you the choice: on your desktop, in the cloud or both.

Import customers from Google Contacts and push customer changes back to Google. A great way to manage customer contacts.

This is a perfect solution if you're moving from a paper diary and/or have been using your address book to keep track of your customers.

Let your customers book and pay online with your favourite payment gateway and add a 'Pay Now' button directly to your invoices.

Supported payment gateways Pay Pal, Authorize.net, eWay, Payment Express, Stripe and Pin Payments.